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Kayem Knowledge Solutions

Course: Certified Retail Professional

This programme is ideal for those who wish to start a career in Retail Industry, those looking for full time/part time jobs and students who wish to earn and learn. Industry visits, role plays and real time case studies are some of the salient feature of the course. The course equips candidates with the key skills required for the role of counter sales professional in the retail industry. The key areas covered during the study period are:

• Fundamentals of retailing
• Retail selling skills
• Customer service skills
• Customer communication skills
• Personality development